Flash Seats FAQs

Questions about entering the venue

How do I get into the arena?

Flash Seats eliminates paper tickets! With Flash Seats, your ID is what gets you into the arena. Instead of a paper ticket, you can choose any convenient form of electronic ID (credit card or driver's license) as your method of getting in to the arena. Your card will be scanned by a Guest Services Representative using a handheld device. You will receive a Seat Locator identifying your seats. It's really fast! Remember that the Seat Locator is not a ticket and only shows the location of your seats in the arena. Once you receive your Seat Locator, you cannot walk away from the gate; a Seat Locator is like a torn ticket and cannot be used for re-entry into the arena.

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Where can I enter the arena using Flash Seats?

You can enter at any of the Kyle Field gates.

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What if I don't have a credit card or a driver's license?

You can still use the Flash Seats service without a credit card or driver's license. To do this, contact Flash Seats customer service at 1-888-471-SEAT (7328) or customerservice@flashseats.com.

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What if I don't have an electronic ID on my account at the time of the event?

If you arrive without your credit card or driver's license, just go to the Flash Seats gates for assistance. You will need to provide some form of ID and verification information previously entered in your account profile.

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How can I be sure my tickets are good?

Flash Seats is the Texas A&M University Official Ticket Marketplace. If seats are listed in your Flash Seats account and you have at least one form of valid ID associated with your account, you have everything you need to go to the game. On game day, just swipe your ID at the gate and then enter the arena. With electronic ticketing, you never have to worry about lost, stolen, or counterfeit tickets.

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What if my guests arrive at different times?

Most people find it best to TRANSFER the seats to their guests prior to the event. This way your guests will be able to enter whenever they arrive using their own ID.

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What if my credit card is lost or stolen?

If your credit card is lost or stolen and then replaced by your credit card company before the event, you can register the new card on Flash Seats and remove your old card. If you do not have your credit card upon arriving at the event, youwill need to go to the Flash Seats gates for assistance.

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If my access is paperless, how will the usher know where to seat me?

Once you arrive at the gate and swipe your credit card or driver's license, a Seat Locator will be printed with your seat location on it. Just take the Seat Locator to the ushers and they will be able to seat you accordingly. Remember that the Seat Locator is not a ticket and only shows the location of your seats in the arena. Once you receive your Seat Locator, you cannot walk away from the gate; a Seat Locator is like a torn ticket and cannot be used for re-entry. With Flash Seats, your ID is what gets you into the arena.

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Enter events with your electronic ID...it's fast and easy! For more information, please call:
Customer Service:
888-471-SEAT (7328)
or customerservice@flashseats.com